A free month of hosting on an unreliable server that crashes every day really isn't much of a deal. The fact that 1and1's corporate policy is not to replace or fix a server that crashes constantly amazes me. Any reputable hosting company would correct the problem, not offer discounts.
I can only hope that at least a few people will read my blog entries on 1and1 and not do business with you.
Harold Hankins
http://1and1hostingproblems.blogspot.com/
Wednesday, February 11, 2009
Emailing 1and1.com management again
I just emailed 1and1.com again about the server crashing. Once again I emailed the complaint address I got from tech support, sales, billing, support, and their press contact.
