Another day, another lockup at 1and1.com

I just had to reboot the server I rent from 1and1.com again. Just like the other times it just locked up. No error messages, nothing. Even the serial console is dead.

It's now been 11 days that the server has been crashing almost daily. Sometimes two or three times a day. 1and1's position is that I have to prove that it's their hardware before they'll replace it. They don't seem to care at all that the server is unreliable. They count on the fact that there's no way to prove it's the hardware. They claim that it's the websites crashing the server. The websites had all been up for over 400 days on a 6 year old server with no downtime. I guess the "new" servers from 1and1.com aren't as good as a 6 year old server from Hostway.

If you're thinking about hosting at 1and1.com I recommend you don't do it. Not only do their technicians not seem to know what they're doing, their management is so unethical that they won't replace a server that continues to crash.