Tuesday, March 24, 2009

Server down at 1and1 hosting for the 22nd time

Unfortunately, the server has been down this time since around 6:30 am. It's around 8:00 am now so it was down for about an hour and a half. Usually I catch it and reboot within a few minutes. This time I was up late programming and didn't wake up when the server monitor running on my laptop went off. I've had to sleep with the laptop next to my bed for the last month and a half (since Feb 2nd) because 1and1 refuses to repair or replace the server. Their support rules don't call for replacing a server that crashes several times a week. For them it's apparently normal for servers to crash that often. That and they play the "blame game". They claim it's the customer's fault the server is crashing. However, they can't explain how it could be my fault the server is crashing.

Fortunately, all of the DNS has been transferred to another server. Also all the email and most of the web sites. I've also transferred all of my domain registrations from 1and1 to goDaddy. The last 10 domains should complete transfer in the next few days. This weekend should see the transfer of the few remaining websites to the new server and then I can abandon this piece of junk server from 1and1.com.