Back up again

The server just came back up again. I guess that it was just 1and1 taking it down to swap the drives into another server. I'll have to wait and see if this solves the problem of the crashing every three or four days. I hope so, I'm really tired of getting up in the wee hours of the night every few days to reboot the server…

Down - to replace server?

The server at 1and1 just went down again. Hopefully this is just 1and1 taking it down to move the hard drives to another server as they emailed an hour or so ago. There's no way to tell at this point.

Back up after maintenance

The server is back up again after the memory checks. The 1and1 tech emailed that the memory tests passed. He's put in a request for the hard drives to be put in another server to see if that solves the problem. I tried to get the other techs at 1and1 to do this almost four months ago when the crashes started but they refused.

Down for memory check by 1and1 tech

The 1and1 techs have just taken the server down to do memory checks.

No badblocks found

The badblocks scans of both hard drives requested by the 1and1.com tech turned up no bad blocks. I emailed the tech the results a couple of minutes ago.

Up again for now

They got it to reboot finally about 23 minutes ago. I've been talking to 1and1 support about the server's history since then. The person at 1and1 seems more inclined to replace the server but asked that I run a bad block scan on the drives and send it to him first. It'll take several hours to complete. It's running in the background now and I'll check the results when I get up in the morning.

Since it's 6 AM there no one is around who can give me the contact info for their corporate hq.

They put me on hold

I talked to 1and1's tech support and told them to reboot the server. I've also asked how to contact their corporate hq in Germany since the American operation either can't or won't fix the server.

I've now been on hold on my cell phone for 14 minutes. The server is still down.